Built for the trades

Your trade.
Your call flow.

AlphaVox isn't a generic bot. Each agent is trained on how your type of business handles calls — emergencies, quotes, and everything in between.

❄️ HVAC

Peak summer nights
still get answered

Most HVAC calls hit at the worst times — peak heat, late evening, weekends. AlphaVox is always on, triages the urgent ones instantly, and books routine calls while you sleep.

  • "No AC" in extreme heat escalated immediately — never treated as a routine booking
  • Maintenance, tune-ups, and filter questions handled and booked automatically
  • Captures brand, unit age, and issue details before the tech arrives
  • After-hours leads that used to hit voicemail — now booked
Hear it handle an HVAC call
Live call — 10:47 PM
Caller"My AC stopped working. It's 96 degrees in here and I have a baby."
Agent"That's urgent — I'm connecting you to our on-call technician right now. Can I get your address first?"
Caller"4421 Elmwood Drive."
Agent"Got it. Stay on the line — connecting you now."→ Transfers to on-call line
Emergency escalated in 38 seconds
🔧 Plumbing

Burst pipe at midnight.
Not a voicemail situation.

Plumbing emergencies don't wait for business hours. AlphaVox knows the difference between "my drain is slow" and "water is coming through my ceiling" — and handles each correctly.

  • Active leaks, burst pipes, sewage backup — escalated immediately, not queued
  • Gives the caller a safety tip (shut off valve) while routing to on-call
  • Collects service address and issue type for better job prep
  • Filters callers outside your service area automatically
Hear it handle a plumbing call
Live call — 3:22 AM
Caller"Water is pouring out from under my sink, I don't know what to do."
Agent"Turn off the shutoff valve under the sink if you can see one — I'm getting our emergency line now."
Caller"Okay I found it."
Agent"Good. Stay on the line — connecting you to our plumber now."→ Transfers to on-call line
Safety tip given + escalated in 42 seconds
⚡ Electrical

Safety risks don't belong
on a wait list

Electrical emergencies are dangerous. AlphaVox is trained to recognize them instantly and connect the caller to a human — not send them a booking confirmation for three days from now.

  • Sparking outlets, burning smells, panel issues — escalated, never booked routinely
  • Collects panel type and home age for better job preparation
  • Handles outlet installs, EV charger quotes, and panel upgrades
  • Callers with safety concerns get a calm, steady voice — not panic
Hear it handle an electrical call
Live call — 7:18 PM
Caller"There's a burning smell from my breaker box. It's not super strong but I'm worried."
Agent"I'm glad you called — please don't touch the panel. Is anyone else home with you?"
Caller"Just my husband."
Agent"Good. I'm getting our on-call electrician — this needs to be seen tonight."→ Transfers to on-call line
Safety risk identified + escalated immediately
🏠 Roofing

Storm leads close fast.
Answer fast or lose them.

After a storm, every roofer in town gets calls. The ones who answer first and confirm an inspection within minutes win the job. AlphaVox makes you first every time.

  • Books storm damage inspections while the lead is still hot
  • Handles insurance questions and keeps leads warm
  • Captures address, damage type, and urgency for every call
  • High-volume days (post-storm) handled without missing a single call
Hear it handle a roofing call
Live call — 8:45 AM (day after storm)
Caller"We had bad hail last night and I think my roof is damaged — saw shingles in the yard."
Agent"We can get an inspector out — free inspection, we document everything for your insurance claim."
Caller"That'd be great."
Agent"I have tomorrow at 9 or Thursday at 11 — which works?"→ Booked in 90 seconds
Inspection booked in under 2 minutes
🔨 Handyman

On a ladder.
Still booking jobs.

Handymen are almost always solo — which means when you're on a job, your phone goes unanswered and that new customer calls the next guy on Google. AlphaVox answers every call while you work, captures the details, and books the job into your calendar without you touching your phone.

  • Books jobs automatically while you're on-site — no interruptions mid-task
  • Captures job type, scope, and address so you know what you're heading into
  • Handles pricing questions with your standard rate ranges
  • Filters callers outside your service area so you're not chasing dead leads
Hear it handle a handyman call
Live call — 11:10 AM
Caller"Hi, I need someone to hang a TV, fix a couple of doors, and patch a small hole in the drywall."
Agent"That sounds like a half-day job — we can definitely help. Can I get your name and address?"
Caller"James Ortega, 312 Maple Street."
Agent"Got it James. I have Saturday morning or next Tuesday afternoon open — which works better?"
Caller"Saturday morning is perfect."
Agent"You're booked for Saturday morning at 312 Maple Street. Text confirmation on its way."→ Booked in 75 seconds
Job booked while owner was on another job

Don't see your trade?

AlphaVox can be configured for most home services businesses. Book a call and we'll walk through your specific setup.

Talk to us